On the right are the new bus stop sign layouts. Compared to the older designs on the left (Buzzer), they contain the same information, but the details are laid out consistently. The older signs each have slightly different layouts, unlike the newer ones which have one distinct design throughout all of Metro Vancouver. In the Introduction to Information Design reading, it states that the New York City wayfinding system used “a symbol that […] should be instantly recognizable, iconic and memorable.” Translink’s new branding includs the usage of the “T” symbol, which can be seen at almost all transit stations across their network. It also includes isotypes, like the bus and handicap symbol, communicating information universally to a wider audience.
Comparing both of these transit service map legends show the efficient and inefficient usage of colour. While colour is most definitely one of the more powerful tools there are in information design, a colour palette must be chosen carefully for the desired outcome. On the left is a legend for various bus lines at Surrey Central Station. It uses filled, unfilled, and navy bus route numbers to differentiate between full, limited, and night service. While this may seem to be a good idea at first, using colours with high contrast to show different lines, the Information Design Workbook states that the audience usually cannot recall more than seven colours. The sign on the left uses too many colours (there is a portion of the list not photographed) for commuters to find on the map.
On the other hand, the index on the right uses a high contrast, limited colour palette. Using a limited choice of colours help commuters navigate the large map much easier than using a large variety of colours, which can be confusing when viewed in a large context. It also uses a navy blue colour palette in the headers to stick to Translink’s branding.

The Introduction to Information Design reading covers three stages of a journey: planning, moving, and changing. Paired with the information from the map and legend (above), it provides different options for commuters to plan a trip on the Translink network and allows them to choose routes that are more efficient. This graphic also provides information on recognizable landmarks and buildings that are significant in the area, helping them navigate the station and find their ultimate destination. As Surrey Central is a transit hub that thousands of people visit daily, it allows transfers between different modes of transportation. This photo shows bus stops, Skytrain, and pathways for travellers to change between types of transportation, an important characteristic for a wayfinding devive.



















